Email Client from UI Action

[madanm7786]

Hi All,

I have a requirment to have email client feature from UI Action button.

I need to have a ui button. When i click on the button, email client should open, with pre defined template in body and To should be auto filled with caller.

How can i acheive this ?

Thanks,

Maddy

[Ankur Bawiskar · Accepted solution]

Hi Madan,

Following links should be helpful

https://community.servicenow.com/community?id=community_question&sys_id=6c17cbe5db1cdbc01dcaf3231f961984

https://community.servicenow.com/community?id=community_question&sys_id=36d6cba5db1cdbc01dcaf3231f961931

https://community.servicenow.com/community?id=community_question&sys_id=af9fcf25dbdcdbc01dcaf3231f9619b8

https://community.servicenow.com/community?id=community_question&sys_id=9af2c7a1dbd8dbc01dcaf3231f961960

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[madanm7786]

Hi Ankur,

Last thread worked fine.

Thanks,

Maddy

[reddy28]

Hi Sir,

Can i get any suggestion for - email icon should display when state is changed to inprogress??

[Ankur Bawiskar]

I would suggest to create new question for this as this is quite older thread.