email client template default CC active user

[mrswann]

Hi,

I have the email client enabled from the change_request table. I have started configuring the template and it's ALL GOOD!

However, one thing I am unsure of - I want the person who is opening the email client to be CCd in by default (as they would typically want to loop themselves in, and opt-out if necessary - rather than vice versa). This user is unlikely to exist within a field..

I have tried putting the following values into the CC of the email template:

gs.getUserID(), current.user.email, getUserID(), me(), user(), userID(),user, me, userid, userID, getUser, current.user,

to no avail! I have tried searching, and I have previously seen it done so know it is possible!

Any help much appreciated..

(sorry if this is the wrong area, it's not specific to change although that is where I am applying it...)

[Mohamed Faizel]

Hi,

In the email client template just try "opened_by" in cc, it will pick up the opened by user email id

Thanks,

Mohamed.

[nathank · Accepted solution]

Hi

If you are trying to get the email of the person who is sending the email now (ie, not necessarily the person that opened the call) use javascript:gs.getUser().email

This will populate the CC field with the current users email address.

Regards

Nathan

[mrswann]

Thanks both - this is about the person raising the email - not any user specifically existing in the record so it was the syntax: javascript:gs.getUser().email that   I needed.