Email Client - Workspace

[Dizy M]

Hi !

I badly need your help on Email Client ..

We have this workspace and we have to enable the compose email. 

I  tried to create a template so that it will auto populate the field but it showed like this.. 

I cannot put the "assigned to" email as well as the "requested for" email automatically. The "Target Record" is also showing read only and cannot edit this and I cant also see the "Send" button. 

but in the fulfiller view I can see the "Send Email " button..

Do you have any idea on how to configure this in workspace??

Thanks in advance.

[Saurabh Gupta]

Hi @Dizy M 
Is this a custom workspace or an OOTB one?

[Dizy M]

Hi @Saurabh Gupta  This is an OOTB Workspace. It's an Enterprise Asset Management workspace.