Email Digest is not rendering the header content in the Email

[Bhaskar24]

I had created the Email Template: "IncAssignToGroupDigest1" with Message HTML as below on sysevent_email_template table.

"Incidents have been assigned to your groups, please assign the incidents to individuals.
${digest_content}"

I had created the Notification: "Incident assigned to group (P3-P5)" On sysevent_email_action table and called above mentioned Template in Digest Template field but the Email in sys_email table is not displaying the Header content from the first line in the Template.

Could you please help me what is wrong here?

Thank you in advance!

[lauri457]

You are missing "mail_script" from the substitution so change to following

${mail_script:digest_content}

[Bhaskar24]

Thank you for the response!

I tried it but there is no change in the Email content.

[lauri457]

Is digest_content a valid mail script? What is it supposed to do? You don't need to substitute the content, it'll come from the what digest contains section on the notification

[Bhaskar24]

${digest_content} is a variable and it acts as the placeholder for all the accumulated notification records.