Email Digest is not rendering the header content in the Email
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yesterday - last edited yesterday
I had created the Email Template: "IncAssignToGroupDigest1" with Message HTML as below on sysevent_email_template table.
"Incidents have been assigned to your groups, please assign the incidents to individuals.
${digest_content}"
I had created the Notification: "Incident assigned to group (P3-P5)" On sysevent_email_action table and called above mentioned Template in Digest Template field but the Email in sys_email table is not displaying the Header content from the first line in the Template.
Could you please help me what is wrong here?
Thank you in advance!
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yesterday - last edited yesterday
You are missing "mail_script" from the substitution so change to following
${mail_script:digest_content}
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7m ago
Thank you for the response!
I tried it but there is no change in the Email content.
