Email is send-ignored

Deepthi13
Tera Expert

Hi Team,

i am trying to send an email, looks every thing is right for me but after email is triggered I can see as "send-ignored" and recipients is empty. where do  need to look. please suggest where am i missing

 

find_real_file.pngfind_real_file.pngfind_real_file.png

find_real_file.png

20 REPLIES 20

Hi Deepthi,

 If you got your answer please mark it as correct to remove it from unanswered thread .

 Regards,

Raj

 

SaiRaviKiran Ak
Giga Guru

This may be because at the same time two different notification are generating form the table for the same user.In the notification there is   a field called weight.The notification with higher weight takes precedence and get executed and the other notification get ignored.

If you set the weight to 0 for both the notification you will get both email

in  my instance i can see there is only one notification on sys_email table... but this is happening every time when i am testing in dev.

find_real_file.png

 

Change the weight to 0 and see

no luck