Email not triggering when flow designer - Run as is user who initiates..

Obito
Tera Expert

‎01-31-2024 06:35 AM

Hi All,

I am facing issue while triggering email through flow designer. 

Triggering condition for flow is time (daily 19:00:00), So it triggers flow at 7 PM IST as my instance time zone is Asia.

and Rus as is set as User who initiates the session.  To send email I am using send notification action. 

 

My issue is, flow is getting triggered but I can not see email in the Emails table.

 

0 Helpfuls
  • 594 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-31-2024 07:06 AM

Hi @Obito 

 

Might be helpful

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821206

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************