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08-14-2024 01:17 AM
Is there an option to set a notification if the email stays in the state 'Send-ready' for more than an hour?
08-14-2024 01:35 AM
Hello @Kri ,
Can you specify what is dropping 40%? Is it SLA?
08-14-2024 01:41 AM
if it is 'Send-ready' for more than 1hr email need to be trigger
