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Email Notification during interruption

Kri
Kilo Sage

‎08-14-2024 01:17 AM

Is there an option to set a notification if the email stays in the state 'Send-ready' for more than an hour?

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2 REPLIES 2

ShubhamGarg
Kilo Sage

‎08-14-2024 01:35 AM

Hello @Kri ,

Can you specify what is dropping 40%? Is it SLA?

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Kri
Kilo Sage
In response to ShubhamGarg

‎08-14-2024 01:41 AM

if it is 'Send-ready' for more than 1hr email need to be trigger

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