Email notification - Glide list- Maximum number of entries

[praveen_vedula]

Is there any limitation for making the number of entries in a glide list type field. We have a requirement where multiple(number varies) users IDs need to be added to the glide list.

Also, how many users can receive an email sent by Service-Now (email configured in Service-Now) i.e. is there any limitation for the number of entries in the "To" list of the email. If i have an outage communication email that needs to be sent to say 4000 users or more than that (Maximum is 13000), can service-now send it presuming that the process before coming to email notification is in place wr.t. release and deployment.

[CapaJC]

With the upcoming Berlin release (no date set), emails to too many recipients will be automatically split up into multiple emails, each to a working number of recipients.

[praveen_vedula]

Thanks CapaJC. Hope the date is out soon for Berlin release.