Email notification is showing type(send-ready) and state(Processed)
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02-09-2023 10:20 AM
Some notifications in our prod instance is stuck in this state. Please check the screenshot. Do you have any idea what could be the issue and how it can be fixed?
Email notification is showing type(send-ready) and state(Processed).
Not all notifications are behaving like this. Most of the types are with subject "MyServiceDesk Request RITM0xxxxRequires Approval"
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02-09-2023 06:21 PM
Hi @Raghav Sharma ,
Your outbound notification configuration may have been disabled. Can you check here?
System Mailboxes > Email Properties
Email sending enabled - This should be checked.
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02-15-2023 01:07 PM
That is checked ..Only some Email notification is getting stuck in type(send-ready) and state(Processed).
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01-18-2024 11:17 AM
Hi @Raghav Sharma ,
Were you able to find a resolution? If so, can you please share?
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01-27-2024 05:26 AM
No, it was not solved. I was unable to find a solution
