Email notification on project task

[Sowmya20]

I have Activated this OOTB Project Task notification but notification not triggering while project task state changes or assigned to changes. Is there anything need to configure.

Kindly help

[Ankur Bawiskar]

@Sowmya20 

How are you testing?

Are you testing with admin?

Did you check Send to Event Creator is checked on those OOB notifications?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Sowmya20 

check this

Troubleshooting Email Notifications 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

I hope it's not related to PDI, as emails didn't work in PDI. Also, sometimes it takes time for the email to reflect in the logs. Try creating a new task and test it again.

[Sowmya20]

Hi Atul,  Facing the issue in both PDI and Company ServiceNow Instance. 

Regards,

Sowmya

[Dr Atul G- LNG]

Hi @Sowmya20 

Might be very silly, is notification is active, also try to repair the plugin once.