Email Notification: variable with instance email address and id

Matt102
Giga Guru

Hi,

I am creating a notification email. I want to use the instance email address as the mailto recipient and the instance id in the email body. Instead of hard coding, on a per instance basis, does anyone know of variables I can use, in my email notification Message HTML, such that they will resolve to the instance email address and instance id?

Thanks,Matt

PS If you could point me to the location of  ${NOTIF_UNSUB} I think I might be able to work it out..

6 REPLIES 6

That code will always be instance_nane@service-now.com. So, if your instance is company.service-now.com, that code will print out "company@service-now.com"

I was wondering if the value of the SMTP account [sys_email_account].[From] field will always equal <instance_name>@service-now.com?

I think the answer id no, as [sys_email_account].[From] is editable.