email notifications in custom application

[david_walters]

Recently created a custom application and the email notifications that go with it.

I have a few notifications, but lets take the basic one as an example (screenshot below). It's set to send to myself and all the other notifications for Incident etc work fine. The difference here is that this is a custom app. Is there a setting at the application level to enable notifications? Is there any other reason why these wouldn't be firing?

[syedfarhan]

Hi David,

There is no other separate module for custom application .

All the application notification can be done in notification .

Things to check for notification.

1)select the table { example : u_example_table}

2) Check when we need to send the notification it is whenever record is updated or only when record is inserted

3) When to send // check the condition when we need to send

4)then who will receive the notification // Users or any groups.

Thanks

[david_walters]

Thanks, all those things are checked and confirmed, but still not notification.

The weighting is set to zero so that notification is always executed.

There must be something else ...

[david_walters]

Anyone have any idea what's going on here?

- David

[jose_valle]

Hi David,

Can you check to see if an email record is created when a new record is inserted in your custom table? You can do this by getting the sys_id of your newly created record and filtering the email logs by "Target" is the sys_id of the record that you created. The sys_email record should exists once the notification_engine.process event is processed by the event processor.  

Thanks,

-Jose