Hello,Please i want to auto fill a variable field which is a single line text depending on a referenced variable field. I created a script include and then a client script. script include:getFunctionEmail: function() { try { var...
Hello All, I am working on a requirement where I have added a taxonomy to the customer service portal. This works fine, I now want to add the sub topics widget to the homepage, but it is not displaying the sub-topics. Even though it does show on oth...
In portal, for a page under the "Can View" section, I mapped a user criteria for it.. and I used advance scripting over there.. and while testing I don't see logs are getting generated.. can anyone please help me to understand on why LOGS are not get...
Hi, I have around 418 records which were already archived before using archive rules. Later all of them were restored. Now again I have to archived all 418 records, so I tried to archive it but not succeed. In record-estimation it is hwoing 418 corre...
I am working on the NeedIt tutorial in the New to Service Now trainings. Although I was able to do the previous steps I am unable to create a branch in the studio. The instructions say:Create a Branch from a TagIn Studio, open the Source Control ...
Hello, I am trying to set values using ATF in Agent Workspace for Knowledge Management Test. However, it is throwing an error "403: You do not have permissions to access this page." even after giving all the required roles to created test user. Pleas...
Hello everyone,I'm wondering if it's possible to group 2 fields in a module.I can't find any documentation that mentions whether it is possible to group by multiple columns.I have created a Module and set it as shown below, but it doesn't work:Argume...
I have created a Search Context for a custom table to search certain knowledge articles and attach them. In the search, a field called description is shown along with the author of the knowledge article, version etc. The Searcher for the search conte...
Hello Experts, I have a HTML type variable for a catalog item, which contains a table as below. The source code does not have any <br> tags.However, when a email notification is triggered, there are many unwanted spacing/<br> tags getting above this ...
I'd like to use checklists however they're tied to worknotes in incident. We currently have a notification for worknotes when it changes however since each checklist addition fires a worknote, this is not a useful feature.What's the best way to preve...
Hello everyone, The state field in the incident form is being changed incorrectly. Instead of going to one of the options, such as "new", "in progress", "pending", it is changing it to a non-existent value, such as "4". I want to know what is broken ...
we have a catalog Item with a List Collector variable, when the catalog Item is submitted, Initially it is assigning to a group approval and when that group approves based on the the number of List collector selected values it should have to create ...
Hi all, We have multiple catalog items with the same variables and the same workflow. We would like to use one Flow for all of them but not sure if this is possible bec in Flow, you would need to specifically call the catalog item. Thanks in advan...
Hi Experts, Changing the Risk or Impact doesn't appear to change the Priority , how to make it this one, please help me on this Thanks.
I want to print groupby assignmentgroup and with count,numbers as well
| User | Count |
|---|---|
| 87 | |
| 47 | |
| 32 | |
| 21 | |
| 19 |
