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VA integration with Nexthink API

I've integrated the VA with Nexthink API for 7 different remote actions, I want to make it dynamic choice action for the user. if user selects from any of action so only that action should be performed. where we need to do the scripting for this? you...

How Best to Report on Risk Assessments Taken on Change Requests

We recently modified all of the Risk Assessment Questions we use for Change Management.  Managers want to be review how staff is answering those questions for their associated changes through a report to ensure they are being answered appropriately. ...

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JamieD by Tera Contributor
  • 2511 Views
  • 3 replies
  • 0 helpfuls

Change background color for HTML field

Hello! I have a custom table which contains an HTML field. When the field is editable, the field looks like this: When the field is set to read-only it looks like this:Is it possible to set the background to gray similar to a text field as seen below...

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ceraulo by Mega Guru
  • 2784 Views
  • 10 replies
  • 2 helpfuls

Resolved! worknotes should be in compose section of worknotes

Hifor my custom workspace I want to show  worknotes in compose section not in the workspace form(same like in sow )in this way I want. for my custom workspace i tried to remove the notes tab from the form in my table but after removing notes section ...

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Vedavalli by Mega Sage
  • 1853 Views
  • 5 replies
  • 2 helpfuls

Resolved! Instance Offline

I am unable to use my Instance, I am able to see an alert in my account. Also the instance's login page states the instance is unavailable. And in my profile it shows Offline.

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Dharmit19 by Tera Contributor
  • 964 Views
  • 2 replies
  • 2 helpfuls

How to retrigger failed API call?

We are using flows and making REST API calls for eBonding Change request.At times API fails due to some reasons.Say due to some network issue for 5 mins, API calls did not happen.  Multiple updates like state change, work notes, etc happened in sourc...

Suggy by Giga Sage
  • 3698 Views
  • 5 replies
  • 1 helpfuls

Is there any OOTB 'Retry' action as such for failed API calls?

 Scenario is something like this:For every API call, an entry should be created in table X which tracks the HTTP status code. If its a unsuccessful HTTP response, then I need to have the option of retriggering that API for that particular record/tran...

Suggy by Giga Sage
  • 2308 Views
  • 4 replies
  • 0 helpfuls

my personal instance is not working

Hi team my personal instance is not working. could you please help me out from this issue.login details areInstance URL: https://dev305883.service-now.com/ User name: admininstance password: Xc7ivaY+4ER/