Hello Everyone, Is there a way to hide the self-service view for Incident ? I saw this Hide Incident self service view - ServiceNow Community - this work but unfortunately it will also hide all self-service other form section like request item demand...
I've integrated the VA with Nexthink API for 7 different remote actions, I want to make it dynamic choice action for the user. if user selects from any of action so only that action should be performed. where we need to do the scripting for this? you...
Hi,Is there any way to generate a pdf document with mixed page orientation using ServiceNow's PDFGenerationAPI? I want to be able to specify which page should have a different orientation as opposed to the others.I've tried playing around with the pa...
We recently modified all of the Risk Assessment Questions we use for Change Management. Managers want to be review how staff is answering those questions for their associated changes through a report to ensure they are being answered appropriately. ...
Hello! I have a custom table which contains an HTML field. When the field is editable, the field looks like this: When the field is set to read-only it looks like this:Is it possible to set the background to gray similar to a text field as seen below...
Rest API Post Method Script mapping fields from Calero to ServiceNow. How to map fields like Requested For in Calero and Requested For in sc_task Form. How do we map fields like Requested For,Vendor Orde Date in Calero and Description in sc_task Form...
Hi All, We're currently facing an issue with the "Transfer" UI Action on the task table after enabling the Universal Request plugin in our instance.This UI action works only when the Assignment Group field is empty on the related sc_req_item (Request...
Hifor my custom workspace I want to show worknotes in compose section not in the workspace form(same like in sow )in this way I want. for my custom workspace i tried to remove the notes tab from the form in my table but after removing notes section ...
I am unable to use my Instance, I am able to see an alert in my account. Also the instance's login page states the instance is unavailable. And in my profile it shows Offline.
I am trying to disable the "Request Completed" notification based on the item selected on the related RITM if the item on the RITM is Offboarding. There would only be 1 RITM related to the sc_request. Is there a way to do it from Conditions, or would...
Hi all! I try to auto populate catalog item variables (in portal) with an excel import. The reason is that I end up with almost 50 variables in the catalog item. To simplify things, I created an item with 3 variables in my PDI. I am trying to add an ...
We are using flows and making REST API calls for eBonding Change request.At times API fails due to some reasons.Say due to some network issue for 5 mins, API calls did not happen. Multiple updates like state change, work notes, etc happened in sourc...
how to get the value from requestBody in scripted rest apiRequest Body in JSON:-"RequestedFor": "Test.com","Status": "New","References": [{"DeltaId": "Test ID","DeltaModel": "Test Model","Region": "US",}] Unable to fetch DeltaID and Delta Model Even ...
Scenario is something like this:For every API call, an entry should be created in table X which tracks the HTTP status code. If its a unsuccessful HTTP response, then I need to have the option of retriggering that API for that particular record/tran...
Hi team, I am having trouble removing catalog items from an order guide and displaying them under the category. As seen below, it is in the correct Category and no active UI policy tied to it. I've also removed it from the 'Order guide > Rule base' ...
