Hi I need to change the text(Please wait while I connect you with a live agent.) in the agent chat windowi tried looking in to the messages(sys_ui_message) and property tables and i didn't find anything related can anyone help me out
Good morning,There is a global message in the incidents when the assigned group is not correct, and "Invalid Reference" appears. We would like to replace it with another message, but we are unsure if the two messages might collide and what the best w...
Hi All,I have a requirement where I need to trigger an SLA with Target = Resolution to ensure that it is triggered on the same date as the value of a variable (on catalog item) for example if i choose 25th May 2025 the Sla has to start on that speci...
I am using below steps in MS Flow to create Service request ticket in ServiceNow:1. create REQ2. create RITM Ticket gets created, however, I do not see workflow of Catalog item attached with the RITM. Can someone please guide on how I can achieve it?
Hi , In Personal Developer Instance there is one OOB UI Action Button called "Add New Item", This button is working fine in Classic view, I want to bring this button on Workspace view. I enabled the Workspace Form Button Checkbox button is visible o...
Hi,Is there a way on how to remove the option None from choice list if there must not be a default value for that field. Also for report purpose, they dont want to see the option "None".
I want to make an activity in Playbook that require user to select items. Instead of normal lists field where user need to search first, can I change it to slush bucket?
how to check back end name for sections in incident form
Hi everyone. Hoping someone can point me in the right direction. I've configured a ServiceNow Agile <-> Azure DevOps integration using the ServiceNow plugin. Everything is working well but the customer has asked if they can change the 'user' who's na...
Need a fix script to add 3 users in Co-managers field in a group
Hi Team, I'm trying to figure out where does the default color for gs.addinfoMessage(), gs.addErrorMessage() comes from? Themes?Any idea?
Hello Team, I'm facing issue while scheduled import triggering from BR in Global Application.BR Table : sc_req_itemBR Condition: After InsertPlease find the Business Rule Script Below (function executeRule(current, previous /*null when async*/ ) { ...
Use Case:I have an HTML field which is readonly and I want it to adjust height via script depending on the number of characters. Sample:If the HTML field has only few characters then it should adjust height automatically. Thanks!
Use Case:I want to hide/disable Export context menu from list view without addding to the condition to the global scope:!ListProperties.isRelatedList() && !ListProperties.isRefList() Is there a work a workaround for this one?Thanks.
Hi Everyone, I have created a custom Scripted REST API. I am sending a data to post in incident using postman, where I get the payload in form of JSON and which I send from scripted REST API to script include. I am able to get payload, but I am not a...
