Not able to edit Business Application description
My Application team wants to edit and maintain Application created in cmdb_ci_business_app.The description field is read only.is it OOB or a special role needed for it ?
Forum Posts
Hiding a column in a Related List completely
Hello all, Is there a way to way to hide/prevent a column from appearing within a Related List. I can prevent the column's data from appearing with ACLs, but the column itself still appears. I have tried creating a View Rule to force a view with "No...
In UIB, how to trigger a modal in experience from a page collection?
I have a modal created in experience, there a side pane which is a page collection, once the closure of the side pane I should open a modal in experience.Can someone help me on this?
Where can I see the list of all Inbound API HTTP requests?
Just like how we have this table for outbound, I was looking for inbound but couldn't find at all. Surprised to see its missing OOTB or if its there somewhere? I have a requirement to track it.
Not able to view the records in cmdb_ci_computer table
Hello community I have queried with Name = NULL in CMDB_CI_COMPUTER table, I could see there are nearly 80 records with Name = NULL but when I am impersonated with another user, I am able to see only one record with Name = NULL.Can anyone help to fin...
Resolved! How to print incident as a pdf file
Is there any way to print an incident as a pdf file form SOW incident form ?
Resolved! Disable Create Task in VTB's Checklist
Is it possible to remove the "Create Task" functionality in Visual Task Board's Checklist feature? We don't want them generating a Change Request as that has approvers, for example.
How to store data from email into custom table fields
I have a requirement for one use case where am getting mail from different tool Email sample:Name: abcEmail: abc@gmail.comPhone no: 987654320....etcNeed all these info to be stored in custom table sys_user1 table with fields mapped I will create a in...
Resolved! OAuth 2.0 getting access token issue on postman
I'm trying to generate the access/refresh tokens using postman. I have given Get method and provided the instance url as https://xxxxxx.service-now.com/oauth_token.do and under headers section, provided all the required key value pairs, like client i...
Client script
Set all the fields Read Only based on selection of particular choice in a field (state = cancelled)
Notify connector for MS Teams
Hi, We use the Notify connector to integrate ServiceNow with MS Teams. We can start a conference call from the record, but if the user misses the call, we are looking for the option to join the conference call. Should we create a meeting invitation f...
Searching for a string in Flow Designer scripts
I modified a Script Include function and would like to test every Flow Designer flow or subflow that calls it from a script. I’ve tried searching with Studio’s code search and SNUtils, but these only find the script include itself. Is there any way t...
Openframe assigning Interactions to manager when manager listens in
We're using Openframe with Amazon Connect, but whenever a manager listens in on an inbound phone call, the Interaction is being updated to be assigned to the manager. When I look in the phone log table, the phone log record is also being updated. Pri...
Platform Analytics - Group Column Visualization
Is there a plan to have this in SN?
Resolved! Agentic AI integrated with ServiceNow
I have attached one image related to Agentic Ai use case ,that use case I need to explain briefly with flow chart diagram.Can any one help me.