Our compliance department will not allow the use of Step Based flows in Catalog Builder. As a result, we created flows as "flow templates" that the citizen developer can select when creating a catalog item in Catalog Builder. However, the current p...
Hello SN experts, I'm reaching out because I'm trying to redirect ITIL users to the Service Operations Workspace (SOW), I followed the steps outlined in the article: Redirect non-admin users to Service Operations Workspace, but unfortunately, it stil...
Good afternoon everyone, i am trying to create a UI action button for when users need to add new attachments to their RITM request it will then attach the attachment onto the approver request for the sysapproval_approver i got this UI page but i can'...
Hi, I am unable to validate an attachment for a Case in ATF. attachment was successful but validation failed. Can any one help with this. Here are my steps.
I am getting started with PA, and I have created an indicator for a custom SLA. I have attached a monthly job to collect the scores configured with relative start and end as 1 month ago, then the jobs only get last month's data.I'd like to be able to...
Could anyone suggest how I can prepopulate variable with the value in catalog item form itself?
I am trying to create a Dynamic Reference Qualifier and not having much luck.(Personal development instance - Helsinki latest patch)The objective is - on a Task Form - e.g. Incident -select a "Company" value -and then use a dynamic filter on the "Bus...
Hi Community,I have an issue.While requesting approval in the change request, the flow finds the approvers from the configuration item. If the approver is blank at that level, the flow searches for the approver at a higher level. Sometimes, the flow ...
I selected the input reference for my decision table as the table holding the record (sn_vdr_risk_asmt_vdr_tiering_assessment).When I go to the condition to set it up, as I need to evaluate multiple fields, I am unable to select any of the ones I wan...
Hello Community, Post Cancelling the SCTASK, the associated RITM and sctaks's are getting cancelled and task SLA is getting updated with stage as 'cancelled' but it does not get cancelled and the workflow of the task_sla is also still running and in ...
Hi Community,I'm facing an issue with an HR survey-based report. The report is a pie chart showing emoji-driven satisfaction metrics. When an admin clicks on the chart segments, they can drill down and view the underlying survey records without any p...
Hi, I am creating a catalog where a variable set needs to appear after all the variables but it is not appearing even though the order of the variable set is higher than the independent variables, although the variable set is appearing at the top of ...
Hi,I have variable A (selectbox) and variable B(list collector). When I select any option from variable A for eg. "x1" then variable B referencing a customized table having a field u_description which will filter u_description contains "read" keyword...
I'd like to run an ATF Test Suite via a REST API. Does such an API exist? I can always create a Scripted REST API myself, but how do I programmatically run a Test Suite in Javascript?There's an sn_atf namespace, but it's unclear how I use this. Any a...
Why the .csv attachments are shown as omitted from the email?
