Email script - show label variable

[kristenankeny]

We have email scripts to print the variables from requested items. Below is one example. I was asked to update it to include checkboxes from the form and I have that working, but the label variables above the checkboxes are not showing in the emails. Does anyone know how I would adjust this to show those?

(function runMailScript(current, template, email, email_action, event) {

  for (var key in current.variables) {

  var v = current.variables[key];

  if ( v.getGlideObject().getQuestion().getDisplayValue()!='' && v.getGlideObject().getQuestion().getDisplayValue()!='false' && v.getGlideObject().getQuestion().getLabel() != 'Workflow' && v.getGlideObject().getQuestion().getLabel() != 'Requested for' && v.getGlideObject().getQuestion().getLabel() != 'Phone number') {

  template.space(4);

  var dv = v.getGlideObject().getQuestion().getDisplayValue();

  if (dv.indexOf(',') > -1 && v.getGlideObject().getQuestion().getType() != 2){

  template.print(' ' + v.getGlideObject().getQuestion().getLabel() + ': ' + "</br>");

  var array = dv.split(',');

  for(var a = 0; a < array.length; a++){

  template.space(8);

  template.print(array[a] + "</br>");

  }

  }

  else{

  template.print(' ' + v.getGlideObject().getQuestion().getLabel() + " = " + v.getGlideObject().getQuestion().getDisplayValue() + "<br/>");

  }

  }

  }

})(current, template, email, email_action, event);

[Deepa Srivastav]

Lable must be a different variable, have you included in the mail script?

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[kristenankeny]

Hi Deepa - It is another variable, though I can't see anything in my script that would exclude it from the variable pool. Are label variables not captured in the pool?

[Deepa Srivastav]

ya it shouldn't be excluded, it must be coming separately and not with check box values...can you provide screenshot to confirm my understandng that you are referring label of checkbox variable.

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[kristenankeny]

The checkbox variables' labels are showing in the resulting script, what I'm missing are the label variables, which act as headers for the checkboxes. For example, we have a label for "Toner" and checkboxes under that for each color available, then we have a label for "Imaging" and checkboxes for each color under that. My script pulls in the checkboxes that are "true" and shows their label (so the color), but the label variables "Toner" and "Imaging" are not showing.