Hello,
I'm new in service now and I am trying to enable email notification feature. I am running personal developer instance.
When I go to System Properties/Email Properties I see that both Inbound and Outbound email sending is not checked.
However when I hover on Yes checkbox I get "No" sign (attaching pictures)
I am trying to do this while logged on as "systems administrator". I tried with security_admin enabled but no luck.
Any idea what I am doing wrong?
Thank you.
Val
Hi Valon
You can change Application Scope from Settings (Gear Icon on Top Right handside of banner), ---> Developer --> Application (Dropdown).
Then change Email Properties for Inbound and Outbound email sending
Ensure that you're in the global application scope. If you're in a different scope, you won't be able to make any edits.
To fix this, click the button here:
 
Then select "Global" under "Application Scope."
This should resolve your issue.
