Email sent from flow designer is not captured in activity logs.
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08-06-2020 10:14 AM
I have used a 'send email' action in flow designer. email is triggering and can be seen in email logs but not able to show the emails in activity log of the table.
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08-06-2020 11:35 PM
If the email is sent then only it will be shown in activity logs.
Did you verify the email was sent in email logs
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2020 03:17 AM
Hi Ankur,
Status is sent but still not captured in activity log. this is not normal notification but configured in flow designer itself from 'send email' activity.
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08-07-2020 03:23 AM
can you try triggering the same notification through background scripts
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08-07-2020 03:35 AM
Rahul,
this is not configured in notification table. there is a OOTB action available in flow designer called "send email" where you can define "To", "cc", "bcc", "subject" and "email body" there itself.
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10-12-2023 01:46 AM
Hi Sharvan, have you happened to find a solution for this?
