Hello, I am trying to create a report that pulls all incidents with the same short description and a state of "new". I'm able to create a report that groups all incidents by their short description, however that report still includes all other short ...
Which of the following will allow access if true in an ACL? Condition field evaluates to trueScript field returns true or sets the variable answer to trueThe user has one of the Required rolesOther matching ACL rules for the object evaluate to true
For this catalog item I am working on, for the description they want essentially multiple sentences to be showing on their own with line breaks between them. However, when I enter it in the description field it doesn't show the line breaks, just make...
Hi all, When we are creating a new Table Configuration in any Search context of Contextual search in Servicenow, for the field 'UI Type', we get 2 options : Platform/ Workspace. Ex : https://devXXXXX.service-now.com/cxs_table_config.do?sys_id=b3ca56...
I want to pass Trouble shooting number from server to client below is the code Note : Scoped application HTML <div class="panel panel-default panel-body m-t m-b"> <button class="btn btn-primary btn- block" ng-click="c.execute()">Execte Error Code</bu...
Hi everyone,I've created a REST API Script that allows me to get records from my incident table. However, we would like to use pagination so that if we have a multitude of records, we are able to page through and not have a massive amount of data i...
Hello~ I have a quick question, I ran across this transform script, and there is this part that I don't understand: action === "update" Can someone please explain it to me? mainly why is there a check for update, does that mean that if it is not upda...
Hello everyone, I have created a scoped application that feeds into a third party application via an API Rest Call. After the initial call is complete the requirements I am working with state they want the user to be redirected to an outside URL that...
Apologies in advance, but I'm very new in scripting in general and building within SN. I have a catalog item setup with no cart, no order, and no proceed checkout. I need to setup an Inbound Action to able to create this REQ and RITM for that item b...
Hello experts, I have a requirement to insert attachments in incident record from 3rd party tool with REST API. They dont have physical location and they are receiving as base64 data from other tool. So they need to use Snow rest api and attach it to...
Hello Friends, I have prepared some email notification emails that display some data, and some are hyperlinks. But font style and font size I want to add so that those email scripts also will be having same font style like notification email conten...
Im struggling with copying comments and work notes from one incident record to a newly created incident task record. When copying from the incident to an already existing record (Update Business Rule) there is no problem. But if I write for example 2...
Hi All, When i am click on reference field magnifier glass icon is not opening look up reference window to select. What might be the reason?, can any one please help me on this? Thanks, Aahitha
Hello, we need to make the knowledge article body read-only as soon as the state changes to published and we are using the Global "Publish" UI action and do i need to write ui action to achieve this requirement, if so can you please share me the code...
I have a custom button on the cloned "SC Catalog Item" widget in Madrid. see screenshot below. When I shrink the screen, it goes away. here's the html code. the button is on the <!-- bottom cart --> <div id="sc_cat_item" ng-if="::data.recordFound"...
