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close uibModal after submitting embedded widget-form

Hi Everyone, our team is developing a widget with widget-form embedded in a modal.  Our code for it so far looks like this: <div ng-if="!c.list[0]"> <p class="h3">Fill out this questionnaire</p> <button class="btn" ng-click="c.newEntry()"> ...

davilu by Mega Sage
  • 4774 Views
  • 5 replies
  • 1 helpfuls

Resolved! Hide Templates based on Form Field Value

Is it possible to hide Templates based on, for example, the Status value on a Form?   I have an Outage form where I only want the Templates to be selected on a new record when the Status is "Open".   After submit, the Status auto-changes to "In Progr...

Twilio vs xMatters and PagerDuty

Hello, I am researching the pros and cons of the three products : Twilio | xMatter | PagerDuty to be able to implement in my organization.Looking for some suggestions and experiences to add to my research data. Thanks in advance.TwilioxMattersPagerDu...

tiyasa by Giga Expert
  • 2566 Views
  • 7 replies
  • 0 helpfuls

Create new Incident in service portal - open backend form

Hi All, I have a requirement to create a new service portal for internal users.  This is on a tight deadline.  Due to this we want to just chow the backed 'incident' form for users to create new users.  After go live we will create a better record pr...

Sam Ogden by Tera Guru
  • 4515 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to make variable editor on RITEM read only on service portal

Hi: I have the variable editor displayed on request items on the portal as such:As you can see the variable editor fields are editable. I need to make them read only after the request is submitted. I tried the following client script on Both UI Type ...

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ritaaudi by Tera Contributor
  • 5633 Views
  • 12 replies
  • 3 helpfuls

How to aggregate records in a database view?

Hi, I'm looking for some help on a database view. Basically, I have 2 custom sub tables (all extend the task table) which all reference records in another custom master table (again, extends the task table). The sub tables all have a many-to-one rela...

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Christian62 by Kilo Contributor
  • 2434 Views
  • 2 replies
  • 0 helpfuls

Unable to activate identity provider

hello, On clicking the test connection button, there is no error shown, But after that when i click on the activate button, it is giving the message  "Before activating an IdP record, you must Test the connection to the IdP". When i click on test con...

reeba1 by Tera Contributor
  • 1349 Views
  • 2 replies
  • 0 helpfuls

Resolved! Unloadable and Run Once fields in Fix Scripts

Hi, I could not understand the meaning and use of the of the fields "unloadable" and "run once" in fix scripts from docs.service-now.com. Could someone please elaborate in simpler language. Thanks in advance!