Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Work notes timestamp

Hello guys. I currently work as an IT Service Desk Analyst and the ServiceNow Helsinki was deployed to us just this year. I was wondering how we could get back the timestamp on the work notes that I write because I seem to have lost it together with ...

servicenow_worknots.PNG
kori1 by Kilo Contributor
  • 2584 Views
  • 6 replies
  • 3 helpfuls

Credentials for use with PowerShell

Hi all, gotta question for you. It's not clear what credentials I need to use and how to use them in the following scenario:SN > MidServer > PowerShell > Active Directory > Create New User.I have a credential that I can use locally on the Mid Server ...

Import Set API - Invalid Table

Hello all, I have created a web services table and I'm trying to post data to it using the import set API. I'm using a URI of this style: https://myinstancedev.service-now.com/api/now/import/u_my_inbound I can see that the table name is correct but w...

Jamsta1912 by Tera Guru
  • 2840 Views
  • 7 replies
  • 0 helpfuls

Adding image as email header

I'm trying to add an image as email header in Servicenow using mail scripts calling from email template. I'm able to see the image perfectly but its not responsive when delivered to outlook. When I maximize the screen in outlook, header breaks in mid...

Removing signature statement in inbound emails.

We have a standard signature that I would like to have removed to improved legibility in incidents.   Reading this thread: https://community.servicenow.com/thread/180541   I see that it looks like we can do it in an inbound action.   Is that right? ...

Resolved! Help with script: How to build a JSON object in a script include and then consume the returned data in a workflow activity?

Hi community, I've got a workflow run script activity that is calling a script include, passing it a couple values, and then I need the script include to pass back 2 values from a GlideRecord.  To do this I'm trying to build a JSON object to handle t...

ATF - Not roll back changes after testing?

Hi There,ATF rolls back changes after testing as default but in some cases, I would like to use the automation to create the testing data. Do we have any option to turn it off? keep the data created after running the ATF?Thanks

Resolved! "Missing semicolon" compile error on a script

I am getting a "Missing semicolon" compile error on line 10 "If (gen.u_gen_cpu_name == ci.cpu_name){" of my script below:  //get CIsvar ci = new GlideRecord('cmdb_ci_computer');ci.query();while (ci.next()) {   //get the Generation record for this CI ...

arnoldzwane by Kilo Contributor
  • 2938 Views
  • 11 replies
  • 1 helpfuls

Show Field label in one line

Hi All, I have created an table with some field and buttons. My table form is working fine w.r.t functionality but I need to make one change as per the Inputs received from Customer.  On my form there are some field whose names are long and hence the...

find_real_file.png

Resolved! How to "find" the work_notes of a Catalog Task?

Dear now Community Members, I seem to be unable to "find" the work_notes of my Catalog Task. :'( The approach is to display the work_notes of a Catalog Task in the Approval - User request. To set the work_notes I've already found a solution (link ->...

find_real_file.png
Jack42 by Kilo Expert
  • 1856 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to order catalog items on SC Category Page?

The catalog items on my SC Category Page are not showing in the same order that they are in the Service Catalog in the instance.  They sort by order in the Service Catalog in the instance. I have put all of my catalog items in 'Order', so that's not ...

find_real_file.png
cindylove by Kilo Guru
  • 2676 Views
  • 4 replies
  • 0 helpfuls

Resolved! studio scope application missing after clone

After Upgrading to Kingston and Cloning back to my environments the Scoped application is missing in studio.  I installed it from Applications > Downloads but I am unable to open it in studio.  This was my first application and I feel I may have miss...

Resolved! GlideRecord Loop each field in table

Hi folks,Is there a API that supports the looping of each field in a table with GlideRecord? Likevar i=1;For each FIELD in FIELDS {   gs.print('Field ' + i + ': ' + FIELD.name);}Any advise would be appreciated.Thanks,

georgechen by Kilo Guru
  • 17950 Views
  • 4 replies
  • 12 helpfuls