Hello, I have an external site(csm) with a catalog item and it is necessary to attach files, but the attach button does not execute any action. I read in some post that ServiceNow support indicates that attachment is limited to logged in users for se...
Hi,I have created a custom UI Action (Form button + List context menu). In this UI Action, I've provided a condition to hide/show the UI Action.The UI Action is hidden when the condition is not satisfied on the "Form". But in the List context menu,...
Hey all, I am wondering if there is a way to apply multiple Email Templates (sysevent_email_template) to a single Notification, or if possible apply multiple Email Layouts (sys_email_layout) to a single template. Our reasoning, is that we'd like to a...
Hi Experts, I recently stumbled across this blog post - Portal diaries: Service Portal — Approval Summarizer in Portal that opened my eyes to the potential power of $sp.getForm. I want to use $sp.getForm to generate a form in a widget, but do not w...
Hi team , Below is the screenshot , Requirement is Sort description should be on bold and the red color . Looking forward to help in this . regards pramod
Hello Team, I am getting an error while setting a filter condition on the User table from a scoped application. Condition: sys_id is javascript: gs.getUser().getPreference('user.id'); Error: Illegal access to method getPreference(string) in class com...
We have started tagging our CIs with the appropriate Operational status and we would like to put a filter in place on the Configuration Item field to only display those that are not "Retired" I tried going to configure dictionary> reference specifica...
Hello everyone! I wanted to put a disclaimer that I am learning Service Portal so this is a new experience for me, any pointers or suggestions will greatly be appreciated! I am trying to load a modal widget and need to get it to open onChange from a ...
Hi Team,I have a quick question which is relatively simple and easy for the people who know how it is done!Is there a way to hide the portal category for a specific group of people? Screen shots below.All help is appreciated.Thank you.
Hi,We are having two service portal active in our instance and we want the end user to be redirected to one of the portal. We have configured the script include "SPEntryPage" and its related system property to redirect which is working fine. But the ...
I have created a custom task table which sends an approval to user whos name is given into assigned_To field. I have created custom html fields into form design. Now I want to display these custom created fields to approver. Please suggest me some so...
how to decode MD5 encrypted string? I have used below code to encrypt a string. var inputString = "Her molasses flowed slowly down the hill."; var digest = new GlideDigest(); gs.info(digest.getMD5Base64(inputString));Output: SKdikyauk31LyQYS9KJ/gQ=...
Hi ,I installed my mid server everything fine on installation.but still not reflecting at my instance .I checked and found in logs-All pipe instances are busy(0xe7)Can any help me to resolve the issue .
After recently updating to London we are eager to explore the Flow Designer more to see where we can benefit using that as it seems like a great addition. The Flow Designer is meant to be an easy intuitive tool to use and for the most basic stuff it ...
I've a Custom modal, which I'm displaying on a button click. The modal has two buttons "OK" and "Cancel". Here is the html code of these two buttons written in my UI page: <div class="actions"> <button class="btn btn-default" id="no" onclick="in...
