I have field A and when I select the value of 'Yes', it will make another field B as Editable else the field B will be disabled. It works fine through UI policy.Now I have field C and on changing value in Field C, Field A will be cleared. If suppose ...
Hey guys,Is there a way to display and store the value on a reference field other than the display value of the table it is referencing? I am currently dynamically trying to populate the Step field, based on the Job Title selection, however I want th...
What is the general best practice for activating and configuring a plugin in ServiceNow. I've read the following: https://community.servicenow.com/community/blogs/blog/2017/03/06/how-do-you-plug-in-a-plugin-the-ins-and-outs-of-plugin-activation. ...
How to get this list via API?
Hi,I am on Jakarta patch 2 and now you can apply the catalog client script to the target record. But I am not able to get this to work. I created a catalog client script on the record producer and checked the box, but it's not working on the targ...
Hello SN Community-I see this topic has been addressed a few times but I can't seem to find a proper solution for our situation.First, we are self hosted.If a user, with and without a role, hits our site (https://abc.def), they are logged in, which i...
I am able to display both work notes and comments in a notification (see below). However, they display separately and I would like to combine them so they display like in the notes tab of the incident.Incident: ${URI_REF} has been assigned to you D...
At the top of any Task, you can Follow the record in Connect, but I'm missing out on how to get some key information.1) How can I (itil_user) see the current list of Followers? (Is my boss or SME aware this is happening?)2) How can I (itil_user) add ...
Hi All,I want to change values/ choices in knowledge checkbox as yes/ no instead of true/ false, also i want to make this mandatory field.I'm not able to find anything in configure dictionary as well. Pls help. Thanks, Mehak.
Hi All,I need to create a module separator under another module separator. Can someone let me know that?I have tried creating separator in sequence but it did not worked :What I need:Application X--> Separator 1 ----> Separator 1.1 ...
So, I've tried to piece together scripts that I've used before for this but could really use some help.On a Change [change_request], there is a field [u_business_service_ci] that references one or many CMDB Business Services [cmdb_ci_service]. A Busi...
When adding comments or work notes via the Activity input box and the "Post" buttons, URLs are not properly rendered as links in the Activity.They still appear properly in the Comments and Work Notes journal fields, but not in the Activity itself.Rel...
hi All,How can Help Text of catalog item can be translate ?
Hi,I have one requirement where i need to make the currency as US Dollar for all the user. Suppose if user's are from other country then also while calculating the result should show in Dollar. Can someone help me with this.Thank You
Hi Developers,How can i copy caller field value to priority/state value.Here in caller field Suppose Abel Tutor has to copy to state filed. How to achieve this?
