Email sent from flow designer is not captured in activity logs.
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08-06-2020 10:14 AM
I have used a 'send email' action in flow designer. email is triggering and can be seen in email logs but not able to show the emails in activity log of the table.
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08-07-2020 04:01 AM
Hi Sharvan,
Is this happening for all the emails which are being triggered from flow designer?
if yes then something missed at platform level
Did you follow the steps to show the sent/received email in activity logs
How to configure and display 'Sent/Received Email' in the activity stream/log
Regards
ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2020 04:47 AM
Hi All,
This functionality is not available in Madrid OOTB but Available from New York release where you can select the target record which will set the 'Target' filed in 'sys_email' table and it will be available in activity logs then.
Thnaks all for replying.
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08-07-2020 05:00 AM
I think you mentioned the version as NewYork for your question so possibly that was the reason the guidance could not be given.
if you think there is any response that helps you please mark that helpful or accepted so that this thread can be closed.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-23-2020 09:40 AM
Please close the thread by marking appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-23-2021 08:15 PM
Hi Sharvan,
May i know how to set Target field in sys_email table, i tried but its not allowing me to change the table.