Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Email to Incident

JayaprakashR
Tera Contributor

Hi All,
Is it possible to configure ServiceNow so that multiple inbound email addresses can create incidents? Additionally, can we route incidents to different teams based on the email address used?
I would appreciate any guidance or suggestions on this.

0 REPLIES 0