Email to newly added Watchlist users and CC manager
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2024 05:36 AM
I got a requirement. Where I need to send notification to only newly added user in watchlist and also CC his manager in it. Please Do help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2024 05:38 AM
HI @Pranesh_RP
You mean all emails which already triggered and now you want to send it again for new members in watch list?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2024 05:47 AM
Hi @Dr Atul G- LNG,
Thanks for replying, I want to send notification only for newly added user in watchlist by excluding one already in that watchlist and also CC Manager of newly added user in that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2024 05:50 AM
Hi @Pranesh_RP
Any specific use case, bcz I am think lets say on a record 20 times email trigger, then for newly added these 20 email actually worth now and in this case it will be custmization, where need to check all previous email, match the recipients and then triger.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-31-2024 05:56 AM
Hi @Dr Atul G- LNG,
No i don't need 20 emails, I just need to send him one new email that tells him that he had added to watchlist and also add his manager as CC.