Email validation failed: Email has no recipients.

Shivani_singh · ‎02-09-2025

Hi
I am getting error in flow Email validation failed: Email has no recipients.
Only for a particular user, but that user is having email id .
Apart from that the flow is working fine for other user.

Dr Atul G- LNG · ‎02-09-2025

Hi @Shivani_singh

https://www.servicenow.com/community/workflow-automation-forum/email-validation-failed-email-has-no-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864616

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎02-09-2025

Hi @Shivani_singh

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1226353

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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