Hello,
We get automated reports from 'notspam@example.com' that are supposed to create a ticket. This has been working fine until recently, now those emails are flagged as spam via X-ServiceNow-Spam-Flag:YES and are ignored. Apparently their SPAM-SCORE increased resulting in the X-ServiceNow-Spam-Flag:YES also my search keeps on bringing up 'Email Filters' [sys_email_filter] module which is not present in our instance.
Any help would be greatly appreciated in explicitly whitelisting email address 'notspam@example.com' so that it is processed like it used to.
