Employee Center Quick Links Not Showing Up On Mega Menu

[JDX7913]

We have a portal where I am trying to add some quick links to the taxonomy. In this case I am adding in "System status" however that is not coming up on the mega menu of the portal.

When I go to the "Advanced Portal Navigation" I clicked on the "Sync Hierarchy" to pull in any new changes to the taxonomy, but I end up getting a "Sync complete - everything is up to date, no new changes detected."

When I do click into the "Topic" I don't see the "System status" listed under the "Quick Links"

It is only when I manually add in the "System status" into the "Topic", that is when it will show up on the mega menu.

My question is, is this a bug that ServiceNow is aware of ? The idea of creating the same record twice, I am sure is not by design. 

Is there a work around to have the quick links created under the taxonomy to be auto sync under the advanced portal navigation?

BTW, our instance is current on Washington DC.

[Gangadhar Ravi]

Please check this.

https://www.servicenow.com/community/sysadmin-forum/employee-center-topic-not-showing-in-mega-menu/m...

[JDX7913]

I mean my "Topic" already has one or more content connected to it. If you look at my screenshot, besides the "System Status" I have about 6 other on there. 

Also "System Status" is a quick link, so I can't connect anything under it.

[Julie21]

Hi. 
I'm experiencing the same issue. Did you find a way to solve this? My quick links in the taxonomy also don't show up in the advanced portal navigation after syncing. 
/Julie. 

[joewilson134]

Hey.
I'm also having this issue, just wanted to see if you ever got around it without needing to mirror the quick links in the taxonomy?