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Empty spaces in list view of SC TASK table

sattar3
Tera Contributor

Hello All,

 

Itil users are facing issue to view SC_TASKs in List view, gaps are showing between the records.

Please check the attached screenshot.

sattar3_1-1717915419646.png

sattar3_2-1717915551907.png

How we can know the cause for this issue, Please help how we can fix this?

@Ankur Bawiskar @Dr Atul G- LNG @Community Alums @Sandeep Rajput @Mark Roethof 

 

Thanks,

Sattar

5 REPLIES 5

Siddhesh Wani1
Tera Guru

1) Check the Flow/Workflows if any empty task is creating 
2) Open the record and check the ACL is anything on the records which causes such situation.

Thanks for the reply @Siddhesh Wani1 

I opened the empty record, it shows Work notes field.

sattar3_0-1717983761093.png

Please check the attached screenshot and do needful help.

 

Thanks,

Sattar

Sid_Takali
Kilo Patron

Ankur Bawiskar
Tera Patron
Tera Patron

@sattar3 

is this happening for admins?

Did you check any ACL or query BR?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader