Empty spaces in list view of SC TASK table
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06-08-2024 11:52 PM
Hello All,
Itil users are facing issue to view SC_TASKs in List view, gaps are showing between the records.
Please check the attached screenshot.
How we can know the cause for this issue, Please help how we can fix this?
@Ankur Bawiskar @Dr Atul G- LNG @Community Alums @Sandeep Rajput @Mark Roethof
Thanks,
Sattar
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06-08-2024 11:57 PM
1) Check the Flow/Workflows if any empty task is creating
2) Open the record and check the ACL is anything on the records which causes such situation.
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06-09-2024 07:19 PM
Thanks for the reply @Siddhesh Wani1
I opened the empty record, it shows Work notes field.
Please check the attached screenshot and do needful help.
Thanks,
Sattar
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06-09-2024 02:22 AM
Hi @sattar3 This might help you
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1005093
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06-09-2024 08:32 PM
is this happening for admins?
Did you check any ACL or query BR?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader