Empty spaces in list view of SC TASK table

sattar3
Tera Contributor

Hello All,

 

Itil users are facing issue to view SC_TASKs in List view, gaps are showing between the records.

Please check the attached screenshot.

sattar3_1-1717915419646.png

sattar3_2-1717915551907.png

How we can know the cause for this issue, Please help how we can fix this?

@Ankur Bawiskar @Dr Atul G- LNG @Community Alums @Sandeep Rajput @Mark Roethof 

 

Thanks,

Sattar

5 REPLIES 5

Hi @Ankur Bawiskar

 

Its not for admins, it's for Itil users.

No Query BR's are active.

 

2ACLs are having some conditions. Only App engine group members can see their sc_tasks, no other group members can't see App engine admins sc_tasks.

1st ACL: (added conditions in OOB ACL)

sattar3_0-1717990795356.png

2:ACL-custom ACL

sattar3_1-1717990900989.png

Its working but showing empty records in the list view.

Could you please check the attached screenshots and let me know if anything wrongly configured.

 

Thanks,

Sattar