Enable the ServiceNow Option to allow me to wait and export more than 10K records

PRADEEPREDDY GU
Tera Expert

‎04-03-2024 01:50 PM

Enable the ServiceNow Option to allow me to wait and export more than 10K records. I used to get an option earlier when I was trying to download more than 10K records from SNOW to either wait and Mail It. But now it does not ask me the same.

 

 

Please provide solution  where  we can enable 

 

 

tqs in advance

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Dr Atul G- LNG
Tera Patron

‎04-03-2024 02:04 PM

Hi @PRADEEPREDDY GU 

 

OOTB, 10k records are allowed to export in one go. Please check the  export import limits to change the limit but it can impact system performance.

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Abhijith Vinodk
Tera Contributor

2 weeks ago

Hi, were you able to find a solution for this?

I’m trying to debug the same issue where, for a specific user, the dialog box automatically closes and triggers an email instead. It almost seems like a preference or user-specific setting.

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Abhijith Vinodk
Tera Contributor
In response to Abhijith Vinodk

2 weeks ago - last edited 2 weeks ago

It happens when the user checks 'Remember my decision' in the dialog box.

 

To reset it

need to go to - User Preferences - export_warn - and delete "email" in Value field.

Solved: Re: How to reset 'Remember my decision' when expor... - Page 2 - ServiceNow Community

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