Enabling other users to access the app's form in App Engine Studio

[Bobdevd]

Hi guys! I'm looking into how to go about enabling other users to access my app's form in App Engine Studio.

Here is my situation: I have a form in my app in App Engine Studio and I have also created a user in the sys_user.list. I'm currently looking into how to go about enabling the user that I have created in sys_user.list, to be able to access the form in an app that I have created in App Engine Studio. Please advise me on this, thanks!

[Dr Atul G- LNG]

Hi @Bobdevd 

To access AES, a user must have the AES role. Once this role is assigned, the user will be able to access the AES module.

Additionally, if you want the user to see a specific app you’ve created, you must assign the app-specific role to that user as well.

[Bobdevd]

Hi @Dr Atul G- LNG, thank you for your response! I think I have forgotten to elaborate more about my situation. As mentioned from my post above, I have a form in an app created in App Engine Studio and also have created a user for example named Tommy, in the sys_user.list. After which, my objective is to use the "Impersonate User" function in the ServiceNow main user interface to impersonate as Tommy and after that be able to access a form of the app that I have created in App Engine Studio.  

As such, may I ask whether the advice that you have provided from your response above could help solve this issue? If so, may I ask whether you could list down the procedures of what you have mentioned regarding about assigning roles to the user to access the App Engine Studio, as well as the procedures of assigning app specific-roles to the user to enable the user to see the specific app created? Thanks!  

[Dr Atul G- LNG]

Hi @Bobdevd 

Thanks for the detailed update, and sorry for the delay in responding.

So, you created a user named Tommy, and now you want to impersonate Tommy to check if he can access the app you built?

If that's the case, here’s what you need to do:

1. Ensure Tommy has the required roles that you assigned to your custom application.

2. Then, impersonate Tommy.

3. Navigate to the application using the Application Navigator.

4. Search for the app you built — if everything is set up correctly, Tommy should be able to access it, just like you can (e.g., to create, edit, or view records).