Encountering Error after importing update Set.

gautam7424
Tera Contributor

‎11-09-2023 04:28 AM

I have created Knowledge base in our scoped Application with 2 articles.I want to export this knowledge base to other PDI.But Its giving error .

 

Cannot commit Update Set 'KB' because: Update scope id 'global' is different than update set scope id '0d6a0ec1db11bb407c83712ebf96194d'. Resolve the problem before committing.
Could not find a record in kb_category for column kb_category referenced in this update

Could not find a record in kb_category for column kb_category referenced in this update

Could not find a record in kb_knowledge_base for column kb_knowledge_base referenced in this update
Could not find a record in kb_knowledge_base for column kb_knowledge_base referenced in this update

Cannot commit Update Set 'KB' because: Update scope id 'global' is different than update set scope id '0d6a0ec1db11bb407c83712ebf96194d'. Resolve the problem before committing.

 

Please help me with this.

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Jan Cernocky
Tera Guru

‎11-09-2023 07:54 AM

Hi, it seems your update set for some reason contains a mixture of global and custom application updates.

Ideally what you can do:

1. Delete the loaded / previewed update set on target instance

2. Go to source instance and check the updates in the update sets. Move those that should not be there either to default update set if you don't need them or create a separate update set for them in their scope and move it separately.

3. Retrieve the update sets on target instance again, the commit should work now

 

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