Encrypting sensitive information on ecc_queue
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03-04-2025 12:55 AM
Hi,
I'm running commands on the MID server and I'm using the AutomationAPI.encrypt function to encrypt sensitive information in the payload field:
This is great, apart from the fact that when the input record is generated with the results, it contains the command with the sensitive data in its un-encrypted form:
Is there a way to suppress this? Or will I have to write some code to update the input record's payload?
Thanks,
Tim.
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03-04-2025 01:11 AM
@Community Alums
Did you try to use column level encryption on ecc_queue table and that payload field?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2025 01:18 AM
@Ankur Bawiskar No, I can't use that approach, this is part of a store application, we can't assume customers will want to implement field encryption, so I need to make sure our app treats sensitive information correctly.
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03-04-2025 02:05 AM
@Community Alums
see if you can try to use Sensitive Data handler feature
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader