Engagement Messenger launcher button stretched horizontally (Virtual Agent)

mojojojo
Tera Contributor

Hi

 

I embedded SNOW Virtual Agent via Engagement Messenger on external Site (SharePoint). Everything works well, except that the chat launcher button is stretched horizontally. My IT knowledge is a bit limited, so I am not sure if the issue I am facing is easy to fix.

As you can see in the screenshot attached, the issue comes from the 'min-width' property which is set to 6em. Since I think this code is loaded from the EngMsgr application in ServiceNow, I don't know how I can change it.  I embedded the EngMsgr code in a HTML Web Part in SharePoint.

Thanks for helping in advance.

 

Best

1 REPLY 1

mojojojo
Tera Contributor

solved with overwriting the min-width property. just added to the EM script:

<style>
button{
min-width: unset;
}
</style>