Requirement: In the Record Producer, we have a Reference field that references the User [sys_user] table. Currently, the field only allows users who exist in the User table to be selected. The requirement is to support users who are not available in the User [sys_user] table. Expected Behavior: The reference field should continue to display matching users from the User [sys_user] table. If the required user is not found, the dropdown should provide an "Other" option. When the user selects "Other", an additional text field should become visible. The user can then manually enter the name of the external/non-ServiceNow user in this text field. The manually entered value should be stored along with the Record Producer submission.
