Enhancing Assignment Group

sanjeet1245 · ‎04-19-2024

What Needs to be Done:

Add a New Field:
We need to add a new field called "Testing" to the Assignment Group record.
Improve Search Functionality:
When searching in the Assignment Group reference field, we want both the "name" and "Testing" fields to be searchable and visible in the type-ahead results.

I Am looking for a solution or guidance on how to implement these enhancements effectively in ServiceNow. Any help or suggestions would be greatly appreciated!

sanjeet1245 · ‎04-19-2024

"Please check the dictionary override section and click on incident table record. If the condition in the attribute and dictionary override section is true, open the incident table override record. When clicking true to override the attribute, enter the following: ref_auto_completer=AJAXTableCompleter, ref_ac_columns=your field name, ref_ac_order_by=your field name, ref_ac_columns_search=true. Enter both the attribute and the dictionary override attribute.

View solution in original post

Dr Atul G- LNG · ‎04-19-2024

I was thinking same but when i tried these on task table it did not work. Hope your issue get resolved.

If yes, please accept the solution and close thread.

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