Error in Business Rule Execution for List View Modification

[Sirisha Thota]

Hi Community,

We are encountering an issue with a business rule when modifying fields in the list view. Below is the business rule we have written:

function executeRule(current, previous) {

    var grStoryState = new GlideRecord('rm_story');

    grStoryState.addQuery('sys_id', current.story);

    grStoryState.query();

    if (grStoryState.next()) {

 // If not in pending discussion state

        if (current.state != 6) {

            grStoryState.u_pending_discussion_with = '';

            grStoryState.u_meeting_scheduledd = '';

        }

        // If not in hold state

        if (current.state != 22) {

            grStoryState.u_state_reason_explanation = '';

        }

        grStoryState.update();

    }

})(current, previous);

When we try to modify the field in the list view, we get the following error:

"Condition 'Condition: current.product.changes() || current.project.changes()' in business rule 'Set Product Backlog Type' on rm_story: STRY001234 evaluated to null; skipping business rule."

Could you please help on this?

[Anil Nemmikanti]

Hi @Sirisha Thota ,

I believe the condition is evaluated as null so it is skipping the BR. Can you confirm the product or project fields are getting changed when updating in the list view.

[Sirisha Thota]

Hi @Anil Nemmikanti ,

No, both fields are not changing on the story

[Anil Nemmikanti]

The BR will get executed when the condition is met. Are those product or project fields available on the table because it is returning null

[Sirisha Thota]

Hi Anil,

Only Product field is available, but that is not changing.