Error Message on updating a field

[Ya_Ga]

Hi All,

I have been getting this error "Error Message

When targeting a global resource, only ServiceNow authored scopes are allowed as sources" whenever I tried to change the couple of fields [ Only getting this error with two fields and the rest of the fields doesn't show any error message] in a table [The table is accessible from all application scopes]. Even though the error message popup, the field is getting updated.

I am confused, why this error message is popping up. I have checked all the associated client scripts, business rules and script includes. But wasn't able to find the solution.

Your guidance is greatly appreciated!

[Dr Atul G- LNG]

Hi @Ya_Ga 

Try to change scope at top.

[ana beatriz]

Hi, I'm facing the same issue, using the global scope as the record is. So changing the scope is not the solution.

[Satishkumar B]

Hi @Ya_Ga 

1. Field Attributes: Ensure no special protections on the fields.

2. Permissions: Check ACLs for update permissions.

3. Client Scripts/UI Policies: Verify no conflicts.

4. Business Rules/Script Includes: Check for scope restrictions.

5. Protection Policies: Review under System Definition > Protection Policies.

6. Script Debugger: Trace for conflicts.

7. Global vs. Scoped: Try running scripts from the global scope.

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