how to Modify ACL on sysapproval_approver table

BanuMahalakshmi
Tera Contributor

yesterday

Hi,

can u advise to Modify ACL on sysapproval_approver table to allow system admin to update the APPROVER field. thanks.

BanuMahalakshmi_1-1768981952796.png

 

 

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4 REPLIES 4

Ankur Bawiskar
Tera Patron

3 hours ago

@BanuMahalakshmi 

you can create field level WRITE ACL and add admin role to it

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Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @BanuMahalakshmi 

I would not recommend doing this. The reason is that the admin may not be aware of what the actual change is. It would be better to use the dedicated module/rule to change the approver or approve on behalf instead of changing the approval itself. For example, a change manager can approve on someone’s behalf.

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PrashantLearnIT
Tera Sage

2 hours ago

Hi @BanuMahalakshmi 

 

Either you can modify admin overrides checkbox to true or add roles admin where the maint role is added as below:

 

PrashantLearnIT_0-1768986335072.png

 

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yashkamde
Tera Guru

2 hours ago

Hello @BanuMahalakshmi ,

I tried the response given by @Ankur Bawiskar it is working..
Also ensure that Elevate Role -> security_admin is checked before making the configuration..

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