Error on Agent Workspace

Brian Sorensen
Giga Guru

I am trying to update our agent workspace in UI Builder and getting the following error when I try and add a new Data Visualization

We couldn’t find any predefined conditions for this table.
 
 
If I open an older view it lets me make the change, but on the workspace the team is using it won't allow me to.
Any ideas on where I can start looking?
2 REPLIES 2

Siddhesh Gawade
Mega Sage
Mega Sage

Can you share some screenshots of were you are getting the error. If you dont have any predefined conditions you can use condition builder just below to set your conditions.

Brian Sorensen
Giga Guru

Yep
steps to reproduce

opened Landing Pages

Opened our "Service Centre" page - page that was setup for the Help Desk

Open UI builder

 

So we want to add a new Data Visualization that shows things assigned to a new sub group of ServiceDesk

Drag the module to where I want

Configuration options

BrianSorensen_0-1706016228291.png

 

When I click on Add Data Source, I get the screen to select the table 

I picked Catalog Task [sc_task]

If shows all the preview records

Click on Filters to setup my query and get this

BrianSorensen_1-1706016296869.png

 

 

If I go to edit any of the existing ones on this workspace or try to create a new workspace I get the same error

If I open a really old workspace I am able to edit and add data sources, but I really don't want to redo this entire view onto the old one

 

Just to note, it appears to just be the data visualization.  I was able to add a LIST block