Error on Agent Workspace
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01-22-2024 06:19 AM
I am trying to update our agent workspace in UI Builder and getting the following error when I try and add a new Data Visualization
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01-22-2024 08:34 AM
Can you share some screenshots of were you are getting the error. If you dont have any predefined conditions you can use condition builder just below to set your conditions.
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01-23-2024 05:26 AM - edited 01-23-2024 05:27 AM
Yep
steps to reproduce
opened Landing Pages
Opened our "Service Centre" page - page that was setup for the Help Desk
Open UI builder
So we want to add a new Data Visualization that shows things assigned to a new sub group of ServiceDesk
Drag the module to where I want
Configuration options
When I click on Add Data Source, I get the screen to select the table
I picked Catalog Task [sc_task]
If shows all the preview records
Click on Filters to setup my query and get this
If I go to edit any of the existing ones on this workspace or try to create a new workspace I get the same error
If I open a really old workspace I am able to edit and add data sources, but I really don't want to redo this entire view onto the old one
Just to note, it appears to just be the data visualization. I was able to add a LIST block