Error on changing the language

Victorevi_
Tera Contributor

When I change the language of my instance, the table stops displaying the data and the following message appears:

Syntax Error or Access Rule Violation detected by database ((conn=1646411) Unknown column 'sys_translated2.text' in 'field list')

Victorevi__0-1721918388762.png

 

4 REPLIES 4

Sandeep Rajput
Tera Patron
Tera Patron

@Victorevi_ Sometimes the database cache causes these issues.

 

Could you please run 

gs.invalidateCache();

in a background script and see if the error disappears. If it doesn't then I recommend creating a case with ServiceNow support.

 

Hope this helps.

I executed it, and the error continues to appear.

I executed it, and the error continues to appear.

 

@Victorevi_ I recommend raising a case with ServiceNow support. They should be able to address this issue for you.