Error RPA DESKTOP

mick2023
Tera Contributor

I installed the RPA Desktop and after my configuration I have this error message when I do the process
However the plugin is installed correctly
can you help me

5 REPLIES 5

Hemanth M1
Giga Sage
Giga Sage

Hi @mick2023 ,

 

Have you installed Attended and Unattended files??

HemanthM1_0-1692718469725.png

 

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

HI @Hemanth M1 

yes i installed the files but still the same problem

mick2023_0-1692724372877.png

 

Hi @mick2023 ,

 

Could you restart the RPA Desktop Design Studio and try once.

 

Verify the minimum requirements here: https://docs.servicenow.com/bundle/utah-integrate-applications/page/product/rpa-studio/task/install... 

 

Quick qiestion: When to try to open the studio and click ok the error is it closing the studio??

 

I have sucessfully installed Studio, Attended and Unattended Robot last week and executed couple of use cases as well.

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Hemanth M1 

yes i installed the files but still the same problem

mick2023_0-1692724458939.png