Error trying to Parse Email to Output Variable in Flow Designer
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08-08-2023 05:33 AM - edited 08-08-2023 01:20 PM
I am trying to parse an email and pull out values in the email that are key value pairs, such as Country: USA and place that info into a catalog item and submit the info, I have been using the Action - Parse Email Flow Action v2.1 https://developer.servicenow.com/connect.do#!/share/contents/8408077_parse_email_flow_action?t=PRODU...
by Ben Scherer and I am using a Vancouver instance. I keep getting an error message that the script cannot convert Null into an object.
So far I have a catalog item that accepts one single line field, country.
so a few things is when I run it , it does not place the value in the catalog item field for country . next the email-vars to handle output variables is empty and the error Script cannot read property 1 from null appears.
any help with how to run this to retrieve key value pairs