error when trying to use client callable script include.
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05-14-2025 03:51 AM
Hi,
My requirement is when the caller field changes in the incident table, user created email field should reflect the caller's email id. I am trying to do this using client callable script include. I am getting an error as shown in the second image. is there anything wrong in the code i have written. Please help me to rectify the error.(bottom most image is the clientscript.
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05-18-2025 09:31 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-14-2025 08:35 AM
Can you please check the field 'u_email' is correctly being used or any other duplicate field is there.
Please validate the field that you are setting the value on the form is present on the form.
Thanks.