Event Field mapping script

Soni Rahul
Tera Contributor

‎03-25-2025 04:21 AM

Hi All,

I have a one requirement to add the assignment group of alerts based on some conditions through the event field mapping script, right now for testing purpose I am just hardcoding the assignment group in script but it's not working so can you please help me how I can update the assignment group of alerts through event field mapping script.


Script 

(function eventFieldMappingScript(eventGr, origEventSysId, ciSysId, fieldMappingRuleName) {
    try {
     eventGr.setValue('assignment_group', '287ee6fea9fe198100ada7950d0b1b73');
     return true;
  } catch (e) {
     gs.error(" The script type mapping rule '" + fieldMappingRuleName + "' ran with the error: \n" + e);
  }

 })(eventGr, origEventSysId, ciSysId, fieldMappingRuleName);

Thanks

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5 REPLIES 5

Soni Rahul
Tera Contributor
In response to Vishal Jaswal

‎03-25-2025 08:28 AM

Hi Vishal,

I think this will not work, as alert will only create after this execution is done, I have tested this as well and the alertNum returns me as null, please correct me if I am wrong.😉

Thanks.