Event Field mapping script

[Soni Rahul]

Hi All,

I have a one requirement to add the assignment group of alerts based on some conditions through the event field mapping script, right now for testing purpose I am just hardcoding the assignment group in script but it's not working so can you please help me how I can update the assignment group of alerts through event field mapping script.

Script 

(function eventFieldMappingScript(eventGr, origEventSysId, ciSysId, fieldMappingRuleName) {

    try {

     eventGr.setValue('assignment_group', '287ee6fea9fe198100ada7950d0b1b73');

     return true;

  } catch (e) {

     gs.error(" The script type mapping rule '" + fieldMappingRuleName + "' ran with the error: \n" + e);

  }

 })(eventGr, origEventSysId, ciSysId, fieldMappingRuleName);

Thanks

[Soni Rahul]

Hi Vishal,

I think this will not work, as alert will only create after this execution is done, I have tested this as well and the alertNum returns me as null, please correct me if I am wrong.😉

Thanks.
 

[Abdulrajak Sha1]

Hi @Soni Rahul ,

I’m trying to update the Assignment Group using event field mapping. Have you already fixed this issue?

If yes, could you please share the steps you followed to resolve it?

Thanks