Event is fired but notification not sending

Farah5
Tera Contributor

I've looked at all other solutions to this kind of problem and nothing seems to apply to me. I can see my event is firing, but the notification is not sending. 

Here is my event:

find_real_file.png

Here is the notification:

find_real_file.png

 

Here is the Who Will Receive part of the notification:

find_real_file.png

 

And here is the business rule: 

find_real_file.png

12 REPLIES 12

Hi

Change the when send to record is inserted or updated and check the updated checkbox then fill the conditions and then try.

Also could you attach your email logs screen print of the list view.

Thanks Sourav

ROMEb
Tera Contributor

THANK YOU SO MUCH!! 

Isela Phelps
Tera Guru
Tera Guru

In the screenshot of "when to send". You have the condition commented out under Advanced (line 1). 



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