Flow Designer FDChangeDetails wrong Previous value is picked
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3 weeks ago - last edited 3 weeks ago
Hi Everyone,
I am sending an Email notification in flow designer with the "state" field's previous and current value.
The state filed has multiple choices with same value, so when the FDchangeDetails > Previous Display Value is used it picks the wrong choice to send.
this should have been Scope to validate, instead it picked "pending" as it has the same value as "scope"
Tried: changing the sequence of the choice list [ still the same ]
Thanks.
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3 weeks ago
flow is on which table?
what's the trigger condition?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
What is the table/trigger condition.
Based on that you can store the previous state at some pint in flow in flow variable and send it in notification.
Raghav
MVP 2023