event - notification

yardenKrispel
Tera Contributor

I made a notification in which I made an event called:closing.note.to.notification.client Now I need that as soon as the client responds to the email that he has already closed, the notification I made will be sent to him, but it doesn't work..
That is, once the active is true then it means he can respond but false a notification should be sent to him

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12 REPLIES 12

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@yardenKrispel ,

replace param1 with gs.getUserID() and check if the event is getting triggered 

Regards,

Shyamkumar

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

not work:/

@yardenKrispel 

 

Events is fired or not ?

Did you check in events log ?

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Yes, I checked in emails lod but I don't see the notification