Everbridge integration with Service Now

[prajaktanaik]

Hi All,

I want to integrate Everbridge application with Service Now. Has anyone done this or have any idea on how to implement this?

Please guide me on this. Could not find any info on Wiki.

pradeepksharma

Thanks & Regards,

Prajakta Naik

[prashantnagaral]

Hi Prajakta,

Can you share the use case of this integration? so that it help us to suggest the options.

Thanks

Prashant Nagaral

[prajaktanaik]

Hi Prashant,

We would want this integration to introduce automatic alerting in case of critical (P1) incidents raised. Let me know in case of any more info is required, so that I can get the same from my client.

Thanks,

Prajakta

[prashantnagaral]

Hi Prajakta,

Hope this help you. you need to adjust slightly for P1

https://store.servicenow.com/$appstore.do#!/store/application/0ef3cb4d0f514200576748dce1050ecd

Thanks

Prashant Nagaral

[prajaktanaik]

Hi Prashant,

I went through the above link, but when I click on Get button I get the message that it is already available on my instance as below. Where can I find the API? Any idea on this?

Thanks,

Prajakta