Excel and word documents Attachments Not able to open Through Rest message?
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‎06-19-2024 09:14 PM
I have created rest message and scripted rest api for attachments moving one instance to another instance on catlog task table but only excel and word documents files not able to open in the second instance.
business rules for instance1:
scripted rest api for instance 2:
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‎06-19-2024 10:20 PM
is it working fine for pdf, ppt files?
why not use GlideSysAttachment in scripted REST API to create the file?
check this link on how to use that where I shared solution few years ago
Scripted Rest API to update incident with attachment
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-19-2024 10:51 PM
it is working fine for pdf and text files
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‎01-22-2025 01:37 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader