Exclude certain topics from popular topics on portal

[Abbottronix]

Our client wants the parent topics removed from the popular topics section on the portal, because they don't want them appearing twice. 

I've found a KB explaining how to exclude certain catalog items from the popular catalog items list: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750153

Would the same method work for popular topics?

[Community Alums]

Hi @Abbottronix ,

Please refer to the solution :

https://www.servicenow.com/community/developer-forum/how-to-hide-catalog-items-in-popular-items/m-p/...

[Abbottronix]

Hi, this solution is for popular catalog items, whereas I'm looking for one for popular topics. I don't see an equivalent function to getPopularItems() under the popular topics widget so I don't know how to proceed. 

[Satoshi Abe]

@Abbottronix 

popular topics widget does not provide changing.

https://www.servicenow.com/community/employee-center-articles/faqs-on-curated-experiences-search-con...

Can we tweak the algorithm used for ‘Popular topics’?

The Popular Topics widget does not provide the option to tweak the recommendation algorithm. It will be customization if you choose to do so.