Exclude Holidays and weekends

[snowuser111]

Hi Experts,

I want to exclude holidays and weekends so that my working hours only considers business hours (NO SAT SUN , NO HOLIDAYS).
Can I incorporate this. Where ?

Please help.

Thanks

[shabaab_mazhar]

Try using Schedule which set you the business Days and hours and also holidays as per Calendar year

http://wiki.servicenow.com/index.php?title=Using_Schedules


Regards,
Shabaab

[jonbebb]

Can the above 2 Change functions not help in the above you can exclude periods this way

Jon